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Common questions

Musaid isn't responding in Slack or Teams: It only replies when @mentioned, or inside a thread it has already joined. Check it's been invited to the channel.
An approval button isn't working: Only workspace admins can approve. Ask an existing admin to grant you the role, or approve the action themselves.
I want to remove Musaid or delete workspace data: Uninstall from Slack's App Directory or the Teams admin center — see Privacy for what happens to your data next.

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